Privacy Policy

This Privacy Policy explains how Houston Remodel & Roofing (“we,” “us,” “our”) collects, uses and protects information when you visit this website or request an estimate. We’re a roofing and remodeling contractor serving the Greater Houston area from New Caney, Texas.

By using this website, you agree to the practices described below. If anything here is unclear, call (832) 938-7942 or email alonsoresendizp123@gmail.com and we’ll walk you through it.

When you submit the estimate form on this site, we collect your name, phone number, the service you’re asking about, and any message you write. Email and property address are optional — we ask for them, but we never require them. A phone number is what actually gets a call returned, and the address only helps us look at the job before we ring you.

Like most websites, our hosting and security providers automatically log standard technical information for every visitor — things like IP address, browser type, and which pages were viewed — the same information any web server records. We don’t use this to identify you personally.

We use the information from your estimate request for one purpose: to call or email you back about the job you asked about. We may also keep a record of past inquiries for our own scheduling and bookkeeping.

We do not sell your information, and we do not use it for advertising or marketing unrelated to your request.

We use two trusted third-party services to run this website and respond to estimate requests: our website host, and an email provider that delivers your request to our office the moment you send it. Each only processes your information on our behalf.

We share information beyond that only if the law requires it, or to protect the rights, property or safety of Houston Remodel & Roofing, our customers, or the public.

We use Google Analytics, loaded through Google Tag Manager, to understand how people find and use this site: which pages get visited, roughly where visitors are (your city, worked out from your IP address), what device and browser you’re using, and whether you arrived from a search, an ad or another website. It sets cookies in your browser to do that.

None of it tells us who you are. Your name and phone number only ever reach us because you typed them into the estimate form yourself.

You can opt out by blocking cookies in your browser settings, or by installing Google’s own opt-out add-on at tools.google.com/dlpage/gaoptout.

The Google reviews shown on this site are pulled from our public Google Business Profile and are governed by Google’s own privacy policy, not this one.

Estimate requests are sent over an encrypted connection and land in a private email inbox that only Houston Remodel & Roofing and the team maintaining this website can open. We keep inquiry records only as long as reasonably useful for scheduling, warranty and bookkeeping purposes, and delete them on request as described below.

No online system is 100% secure, but we take reasonable, industry-standard precautions to protect what you share with us.

You can ask us at any time to tell you what information we have about you, correct it, or delete it. Call (832) 938-7942 or email alonsoresendizp123@gmail.com and we’ll take care of it — for a local contractor, that’s usually faster than any online form.

This website is intended for adults seeking home improvement services. We don’t knowingly collect information from children, and the estimate form isn’t directed at anyone under 18.

We may update this Privacy Policy as our website or practices change. The current version always applies, and significant changes will be reflected here with an updated date.